Coronavirus (COVID-19) - Advice and Information for Carers

Coronavirus (COVID-19) - Advice and Information for Carers

We've collected together the latest information and advice on how to protect yourself and the person you care for.

You can find local news and information about the virus on Derbyshire County Council’s website, including information on the number of cases in Derbyshire and how local services are operating.

19 July - what's changed?

Although most legal restrictions have been lifted at step 4, and many people have been vaccinated, it is still possible to catch and spread COVID-19, even if you are fully vaccinated, and we are still in the third wave of this pandemic in the UK.
COVID-19 will be a feature of our lives for the foreseeable future, so we need to learn to live with it and manage the risk to ourselves and others.

As COVID-19 restrictions are lifted, it is important that we all use personal judgement to manage our own risk. All of us can play our part by exercising common sense and considering the risks. While no situation is risk free, there are actions we can take to protect ourselves and others around us. Following this guidance will help you stay safe and protect others by controlling the spread. Every action to help reduce the spread will reduce any further resurgence of the virus in the coming months.

 Find out more about the changes and what they mean for you on the Gov.uk website

General advice

Anyone with COVID-19 symptoms or a positive test result should stay at home and self-isolate immediately. This is because you could pass the infection on to others, even if you don’t have symptoms.

You could be fined if you do not self-isolate following a notification by NHS Test and Trace. You may be entitled to a one-off payment of £500 through the NHS Test and Trace Support Payment scheme if you are required to stay at home and self-isolate or you are the parent or guardian of a child who has been told to self-isolate.

This guidance still applies even if you have received one or more doses of COVID-19 vaccine.

It may be difficult for some people to separate themselves from others in their household. Not all these measures will be possible if you are living with children or have caring responsibilities but follow this guidance to the best of your ability in these circumstances

Health advice

If you or the person you support has a health issue or illness that is not Coronavirus related it's important to still seek treatment and advice. If you would seek medical advice for the problem in normal times then please continue to do so - either by telephoning your GP, the clinic you attend or other facility you would go to. You can find more advice about this and which services are currently open in Derbyshire on the Joined Up Care Derbyshire website. If you can't find the care and health service status information you need online, you can contact Healthwatch Derbyshire on tel: 01773 880786.

There is still lots of help out there from the NHS - it is important to get help if you need it. This document will give you more information about how to access services.

Advice for carers

The government has produced specific guidance for those who provide unpaid care to family or friends around staying safe and protecting people who are vulnerable. 

Carers UK and Carers Trust have teamed up to provide helpful advice for unpaid carers who may be worried about Coronavirus including a useful section where they answer carers' frequently asked questions.

Derbyshire Carers Association are continuing to provide support to carers over the phone and online. They have a Telephone Befriending service which offers a regular friendly call from a fully trained volunteer to help alleviate isolation, provide some company and light conversation to adult carers (over 18) within Derbyshire (not Derby City). Their volunteers offer support, reassurance, a listening ear. Contact the service on tel: 01773 833833.

Derbyshire County Council have put together a web page for unpaid carers listing support lines and websites providing wellbeing advice and guidance.

Practical help with shopping and fetching prescriptions

If you can't get out to fetch shopping or prescriptions (for either yourself or the person you support) because you are ill or self isolating, contact the Derbyshire Community Response Unit (CRU) who may be able to assist.

Benefits advice

Carers UK have put together an A-Z directory listing all the recent changes to benefits as a result of the Coronavirus pandemic.

You can also get the latest benefits news and advice from Derbyshire County Council's Welfare Rights team, including how to protect yourself from some of the scams going around.

Planning for emergencies and being prepared

If you haven’t already got a Carers Emergency Plan in place, take a look at our advice on planning for emergencies including the type of things to include and think about.

Managing emotional health and wellbeing

This is a very stressful time for us all, particularly for those of us who are worried about our own health and/or that of a loved one. It can also be tough emotionally if you have to isolate at home and/or socially distance yourself. 

Derbyshire County Council have collected together a list of websites, support lines, videos, and apps with some great tips to help you to look after your emotional health at this time, plus advice on staying healthy and well. You can also see our emotional health and wellbeing page.

The Recovery and Peer Support Service have launched an emotional support helpline which operates from Monday to Friday, 9am to 5pm. You can call if you need some support, a listening ear or just want a chat. You can tel: 01773 734989, text: 07537410028 or speak to someone by web chat (just click on the blue 'chat' icon in the bottom right of the screen). The service is also running an online peer support group every Thursday at 6pm. If you'd like to join the group, contact the Recovery and Peer Support service and they will provide you with instructions.

The Recovery and Peer Support Service have also put together an interactive map of mental health groups and organisations in Derbyshire.

Derby and Derbyshire Emotional Health and Wellbeing:new website has been developed, providing a toolkit for people who might be feeling stressed, anxious or depressed or just want to feel a bit happier.  

Advice for blind and partially sighted people during COVID-19

Sight loss charities have come together to produce large print information for people with sight impairements on how to access advice and support. This includes a range of helpline numbers and information on how to get help locally.

Support for people with Autism

During the Coronavirus pandemic, the Autism Information and Advice service will be releasing twice weekly videos on their new YouTube channel to help people stay well and try new things at home. Topics will include yoga, music, arts, gardening, Pilates, cooking lessons, mindfulness and more.

Supporting people with Dementia

The Derbyshire Dementia Support Service, provided by the Alzheimer's Society, have had to make changes to the way they offer support during the COVID-19 pandemic but are still available to provide information and advice to carers and people with dementia.

Joined Up Care Derbyshire partners have produced a Dementia Support FAQ document which explains how and where people with dementia and their families/carers can access support during the pandemic.

Caring for people with dementia: Professionals in China have put together a webinar illustrating the challenges they have faced when caring for people with dementia during the Coronavirus pandemic. The main lessons of the webinar have been highlighted in this presentation which explains how the Chinese services tried to manage the situation and what was thought to be most effective.

Northern Health and Social Care Trust have developed a guidance to help support carers understand the changes in behaviour in people with dementia during the pandemic.

Leeds and York Partnership NHS Trust have produced a resource pack for carers headed 'Caring for someone with dementia at home'.

Supporting someone with mental ill health

Rethink have put together information for carers who support someone with mental ill health which includes a useful FAQ section.

Derbyshire Healthcare Foundation Trust are offering an out of hours support line for people with mental ill health and their carers. The line is open 24 hours a day, 7 days a week. Tel: 0800 028 0077 (freephone)

Coronavirus information in other formats

If the person you support has a learning disability you can find easy read information on Coronavirus on both the Mencap and Inclusion North websites.

An Easy Read Guide to Social Distancing has been developed by the National Autistic Society and the Department of Social Care and Health.

The government has made Coronavirus information available in a variety of languages. If you can't find the language you need on the gov.uk website, Doctors of the World have created a publically accessible shared drive where you'll find translations of the NHS's Coronavirus advice in dozens of langauges.

If you or the person you support are BSL users, you'll find BSL videos on the gov.uk website including information about vaccinations. Sign Health also have a series of BSL videos about the virus.

July 19 2021

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